On all catalog items, we require that the customer contact us within at least thirty (30) days of receipt of the product in order to qualify for a refund or exchange.

We do not assume the responsibility of return shipping costs on any merchandise (defective or otherwise).  All orders are thoroughly inspected and adequately packed before shipment.

Seed To Relief does assume the responsibility for the quality of our goods upon arrival to the customer. We assume the responsibility for shipping costs on product exchanges when shipped to the customer.

NOTICE:  All return requests are to be accompanied by the original product (defective or otherwise) in an unopened and untampered condition in order for the customer to qualify for a refund. The seal cannot be broken for a product to qualify for a refund. Seed To Relief reserves the right to refuse product refunds on questionable returns and does not offer refunds on opened products.

In order to qualify for an exchange or store credit, we require a return of the original product. While we do not require that a product returned for store credit be in unopened and untampered condition, we do reserve the right to refuse return requests. Seed To Relief also reserves the right to deny an exchange or credit upon inspection of any returned merchandise. Seed to Relief will not reship a returned item for any reason.

Please read through our Terms and Conditions before making your purchase and/or before contacting us regarding a possible return or exchange.